Not every pest situation is an emergency, but when it is — an active hive near kids, a sudden rodent sighting in a nursery, a wasp nest blocking a doorway — our triage protocol gets a technician moving fast. Our dispatcher's first question is always about safety risk, not just discomfort, since that's what actually separates an emergency call from one that can wait for standard scheduling.
Not sure if it's urgent? Call anyway; we'll help you determine whether same-hour dispatch is needed.


Our emergency dispatch line is staffed around the clock, including nights, weekends, and holidays.
Every technician on emergency dispatch carries the same state licensing and liability coverage as our scheduled service team.
You'll know the cost upfront — urgency doesn't mean an unclear or inflated bill.
Emergency vehicles carry equipment for wasps, rodents, and sudden infestations since the exact pest often isn't known until arrival.
An active wasp or hornet nest near an entryway or play area gets same-hour removal given the sting risk.
A rodent sighting in a nursery, kitchen, or food-storage area gets prioritized same-day or same-hour dispatch.
A sudden swarm or outbreak after a storm or seasonal shift gets an urgent technician dispatched to assess and treat on arrival.
Emergencies don't check the clock, so our after-hours and weekend dispatch works exactly like our daytime service.
A pest emergency threatening business operations or a health inspection gets fast-tracked commercial dispatch.
Every emergency call starts with a quick triage assessment so genuinely urgent situations get moving immediately.

Tell dispatch exactly what you're seeing; a wasp nest by the door gets a different response speed than a general question.
Our rapid-response units are positioned to minimize arrival time for genuine emergencies.
The technician assesses the situation on arrival and quotes a flat emergency price before any treatment begins.
The immediate threat is resolved on the spot, with any needed follow-up scheduled under our standard guarantee.
Found a wasp nest right above our front door at 9pm and Nex Pest Control had someone out within the hour to remove it safely.
Having a real 24/7 line, not just a voicemail, made all the difference during an actual emergency.
The pricing was clear even though it was an emergency call — no surprise after-hours markup.
A storm knocked a tree limb into our shed and disturbed what turned out to be a yellow jacket nest right as the kids were about to go play outside. Someone was there within the hour.

Nex Pest Control's emergency dispatch covers Aurora and nearby communities around the clock, with rapid-response units stocked for whatever the call turns out to be. Emergency coverage extends to homes, apartments, and businesses across Aurora, with the same rapid-response standard whether it's 3pm or 3am.

If you're unsure, call anyway — our dispatcher will help determine if same-hour response is warranted.
True 24/7 coverage means an urgent call at 2am gets the same response as one during business hours.
Most Aurora emergency calls see a technician within the hour, road conditions and distance permitting.
Emergency pricing is quoted clearly before treatment starts — you'll never be surprised by the cost of an urgent call.
That's fine — we'd rather you call and let us assess it than wait on something that turns out to matter.
Business emergency calls get the same rapid-response priority as residential ones.
Call +1-844-564-2570 any hour — our emergency line never closes.
Call +1-844-564-2570